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Terms of Service / Masharti ya Huduma

Last updated: 31 July 2026 · Imesasishwa: 31 Julai 2026

Privacy Policy / Sera ya Faragha · About / Kuhusu · Contact / Wasiliana

English

1. Agreement

These Terms of Service (“Terms”) are an agreement between you and Oprix Digital (“we”, “us”) for use of NEX software, the website nex.co.tz, cloud services (accounts, sync, backup, billing, support), and related downloads.

By downloading, installing, creating an account, or using NEX, you agree to these Terms and to our Privacy Policy. If you use NEX for a business, you confirm you are allowed to bind that business.

2. What NEX is (and is not)

NEX is an business application for shops: sales, stock, parties (customers/suppliers), debts, reports/accounting helpers, team access, optional payroll, optional cloud sync/backup, optional cloud AI, and related tools on Android and Windows.

NEX is not a bank, not a mobile-money wallet for your customers, and not a guarantee of tax compliance. Recording a payment method on a sale (cash, M-Pesa, etc.) is your business record — it does not mean we processed that customer payment.

Cloud AI answers (when included in your plan) are assistive only. They are not professional legal, tax, or accounting advice.

3. Licence to use NEX

We grant you a limited, non-exclusive, non-transferable licence to install and use NEX for your internal business operations, according to your subscription/entitlements and these Terms.

You may not: reverse engineer the software except where the law allows; rent, sublicense, or redistribute installer files as your own product; bypass security or billing controls; or use NEX to harm others or break the law.

4. Accounts, staff, and security

You must provide accurate registration details and keep email and password safe. The business owner is responsible for staff invites, roles, and what staff can do in NEX.

Device unlock (PIN / biometrics) is managed on the device to protect local access. You are responsible for who can unlock the device and for logging out or removing staff access when people leave.

Notify us promptly if you believe an account was compromised.

5. Your business data

You own the business content you enter into NEX. You grant us permission to host, sync, back up, and process that content as needed to provide the service you use (including support and entitled cloud features).

You are responsible for the accuracy of prices, stock, invoices, customer records, TIN, and other data you enter, and for complying with applicable tax and business laws (including in Tanzania where you operate there).

You are responsible for keeping backups of critical records. Works offline and cloud backup reduce risk but do not remove your duty to protect important data.

6. Offline use, cloud features, and subscriptions

Core counter work is designed to work without a constant internet connection. Cloud sync, multi-device alignment, cloud backup, push, email/SMS service messages, billing, and cloud AI depend on network availability and on the plan/entitlements linked to your business.

Paid plans (where offered) are billed through our billing partner. Fees, seats, and features are described in the app, website, or checkout screens at the time of purchase. Taxes may apply as required by law.

We strive for reliable cloud uptime but do not guarantee uninterrupted online service. Temporary outages, maintenance, or hosting cold starts can happen.

7. Downloads and updates

Installers are provided for supported platforms (currently Android and Windows public downloads). Install only from our website or official in-app update links.

Updates may change features. They are designed to replace application files without wiping your local business database folder; still verify after major upgrades and keep backups.

8. Acceptable use

You agree not to misuse NEX, including by attempting unauthorised access, overloading systems, uploading malware, harassing others through support channels, or using shared receipt links unlawfully.

You must not use NEX for unlawful trade. You remain responsible for content you publish via receipt shares or messages you send using integrations.

9. Disclaimer and limitation of liability

NEX is provided “as is” and “as available” to the fullest extent permitted by law. We do not warrant that the software will be error-free or fit for every particular purpose.

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, or consequential losses (including lost profits, lost stock accuracy, or business interruption) arising from use of or inability to use NEX.

Our total liability for claims relating to NEX in any twelve-month period is limited to the fees you paid us for NEX subscriptions in that period (or a modest amount if you used only free features), except where liability cannot be limited by law (for example proven fraud or death/personal injury caused by negligence where such rules apply).

10. Suspension and termination

You may stop using NEX at any time by uninstalling the apps and requesting account closure.

We may suspend or terminate access if you seriously breach these Terms, fail to pay fees when due, misuse the service, or if we must do so for legal or security reasons. We will try to give reasonable notice when practical.

11. Governing context and changes

These Terms are designed for users of a Tanzania-focused business product offered by Oprix Digital. Disputes will be handled under the laws applicable in the United Republic of Tanzania, unless mandatory consumer protections in your place of residence say otherwise.

We may update these Terms by posting a new version on this page. Continued use after the updated date means you accept the revised Terms, except where the law requires a different process.

12. Contact

Questions about these Terms: oprixdigital@gmail.com · +255764467794 · Contact page on nex.co.tz. NEX is owned by Oprix Digital.

Kiswahili

1. Makubaliano

Masharti haya ya Huduma (“Masharti”) ni makubaliano kati yako na Oprix Digital (“sisi”) kwa matumizi ya programu ya NEX, tovuti nex.co.tz, huduma za wingu (akaunti, sync, backup, malipo ya usajili, msaada), na upakuaji unaohusiana.

Kwa kupakua, kusakinisha, kufungua akaunti, au kutumia NEX, unakubali Masharti haya na Sera yetu ya Faragha. Ukitumia NEX kwa biashara, unathibitisha una ruhusa kuwajibisha biashara hiyo.

2. NEX ni nini (na si nini)

NEX ni Mfumo wa Biashara unaofanya kazi bila mtandao kwanza kwa maduka: mauzo, stoo, wahusika (wateja/wasambazaji), madeni, ripoti/uhasibu, ufikiaji wa timu, mishahara (si lazima), sync/backup ya wingu (si lazima), AI ya wingu (si lazima), na zana zinazohusiana kwenye Android na Windows.

NEX si benki, si pochi ya mobile money kwa wateja wako, wala hakikisho la kufuata sheria za kodi. Kurekodi njia ya malipo kwenye mauzo (cash, M-Pesa, nk.) ni rekodi ya biashara yako — haimaanishi sisi tulichakata malipo ya mteja huyo.

Majibu ya AI ya wingu (yakiwemo kwenye mpango wako) ni msaada tu. Si ushauri wa kitaalamu wa sheria, kodi, au uhasibu.

3. Ruhusa ya kutumia NEX

Tunakupa ruhusa ndogo, isiyo ya kipekee, isiyohamishika ya kusakinisha na kutumia NEX kwa shughuli za ndani za biashara yako, kulingana na usajili/haki zako na Masharti haya.

Hauruhusiwi: kufichua muundo wa programu isipokuwa sheria inaporuhusu; kukodisha, kutoa sublicense, au kusambaza faili za kusakinisha kama bidhaa yako; kukwepa udhibiti wa usalama au malipo; au kutumia NEX kudhuru wengine au kuvunja sheria.

4. Akaunti, wafanyakazi, na usalama

Lazima utoe taarifa sahihi za usajili na kulinda barua pepe na nenosiri. Mmiliki wa biashara anawajibika kwa mialiko ya wafanyakazi, majukumu, na yale wafanyakazi wanaweza kufanya ndani ya NEX.

Unlock ya kifaa (PIN / biometrics) inasimamiwa kwenye kifaa kulinda ufikiaji wa ndani. Unawajibika nani anaweza kufungua kifaa na kwa kuondoa ufikiaji wa wafanyakazi wanapoondoka.

Tujulishe haraka ukiamini akaunti imevamiwa.

5. Data ya biashara yako

Unamiliki maudhui ya biashara unayoingiza kwenye NEX. Unatupa ruhusa ya kuweka host, kusawazisha, kuhifadhi nakala, na kuchakata maudhui hayo inavyohitajika kutoa huduma unayotumia (pamoja na msaada na vipengele vya wingu ulivyo navyo).

Unawajibika kwa usahihi wa bei, stoo, invoice, rekodi za wateja, TIN, na data nyingine unayoingiza, na kwa kufuata sheria za kodi na biashara zinazotumika (pamoja na Tanzania unapofanya biashara huko).

Unawajibika kuweka nakala za rekodi muhimu. Inafanya kazi bila mtandao na backup ya wingu hupunguza hatari lakini haiondoi wajibu wako wa kulinda data muhimu.

6. Matumizi bila mtandao, vipengele vya wingu, na usajili

Kazi ya msingi ya kaunta imeundwa kufanya kazi bila mtandao wa kudumu. Sync ya wingu, kusawazisha vifaa vingi, backup ya wingu, push, ujumbe wa barua pepe/SMS, malipo ya usajili, na AI ya wingu zinategemea mtandao na mpango/haki zilizounganishwa na biashara yako.

Mipango ya kulipia (inapotolewa) inatozwa kupitia mshirika wetu wa malipo. Ada, viti, na vipengele vinaelezwa kwenye app, tovuti, au skrini za malipo wakati wa ununuzi. Kodi inaweza kutumika kama sheria inavyohitaji.

Tunajitahidi upatikanaji wa wingu wa kuaminika lakini hatuhakikishii huduma ya online isiyokatika. Kukatika kwa muda, matengenezo, au cold starts za hosting vinaweza kutokea.

7. Upakuaji na sasisho

Faili za kusakinisha zinapatikana kwa majukwaa yanayoungwa mkono (kwa sasa upakuaji wa umma: Android na Windows). Sakinisha tu kutoka tovuti yetu au viungo rasmi vya sasisho ndani ya app.

Sasisho linaweza kubadilisha vipengele. Limeundwa kubadilisha faili za programu bila kufuta folda ya hifadhidata ya biashara ya ndani; bado hakiki baada ya mabadiliko makubwa na weka nakala.

8. Matumizi yanayokubalika

Unakubali kutotumia vibaya NEX, ikiwa ni pamoja na kujaribu ufikiaji usioruhusiwa, kuongeza mzigo kwenye mifumo, kupakia programu hasidi, kuwasumbua wengine kupitia msaada, au kutumia viungo vya risiti kinyume cha sheria.

Usitumie NEX kwa biashara haramu. Unawajibika kwa maudhui unayochapisha kupitia ushiriki wa risiti au ujumbe unaotuma kwa integrations.

9. Kanusho na kikomo cha dhima

NEX inatolewa “kama ilivyo” na “inavyopatikana” kwa kiwango kinachoruhusiwa na sheria. Hatuhakikishii programu itakuwa bila makosa au inafaa kwa kila madhumuni mahususi.

Kwa kiwango kinachoruhusiwa na sheria, hatuwajibiki kwa hasara zisizo za moja kwa moja, za bahati nasibu, maalum, au zinazofuata (ikiwa ni pamoja na faida zilizopotea, usahihi wa stoo, au kukatika kwa biashara) kutokana na matumizi au kushindwa kutumia NEX.

Jumla ya dhima yetu kwa madai yanayohusiana na NEX katika kipindi chochote cha miezi kumi na mbili ni mdogo kwa ada ulizotulipa kwa usajili wa NEX katika kipindi hicho (au kiasi kidogo ikiwa ulitumia vipengele vya bure tu), isipokuwa pale dhima haiwezi kupunguzwa na sheria (mfano udanganyifu uliothibitishwa au kifo/jeraha la kibinafsi kutokana na uzembe pale sheria zinapotumika).

10. Kusimamisha na kumaliza

Unaweza kuacha kutumia NEX wakati wowote kwa kutoa install programu na kuomba kufungwa kwa akaunti.

Tunaweza kusimamisha au kumaliza ufikiaji ukivunja sana Masharti haya, ukishindwa kulipa ada zinazodaiwa, ukitumia vibaya huduma, au ikiwa ni lazima kwa sababu za kisheria au usalama. Tutajaribu kutoa taarifa inayofaa inapowezekana.

11. Muktadha wa kisheria na mabadiliko

Masharti haya yameundwa kwa watumiaji wa bidhaa ya biashara inayolenga Tanzania inayotolewa na Oprix Digital. Migogoro itashughulikiwa chini ya sheria zinazotumika katika Jamhuri ya Muungano wa Tanzania, isipokuwa ulinzi wa lazima wa watumiaji mahali unapoishi unasema vinginevyo.

Tunaweza kusasisha Masharti haya kwa kuchapisha toleo jipya kwenye ukurasa huu. Kuendelea kutumia baada ya tarehe iliyosasishwa kunamaanisha unakubali Masharti yaliyorekebishwa, isipokuwa sheria inahitaji mchakato tofauti.

12. Mawasiliano

Maswali kuhusu Masharti haya: oprixdigital@gmail.com · +255764467794 · ukurasa wa Wasiliana kwenye nex.co.tz. NEX inamilikiwa na Oprix Digital.